Legal
Terms of service
Last updated 6 August 2026
Applies toUse of story-solve.com and preliminary discussions with StorySolve.
Project workPaid work is governed by a separate written proposal, scope or agreement.
1. About these terms
These terms apply when you use this website or submit an enquiry to StorySolve. By using the site, you agree to comply with these terms. If you do not agree, do not use the site.
2. Information, not a binding offer
The website describes StorySolve’s general approach and services. It does not create a client relationship, guarantee that a particular collaborator is available, or amount to a binding quotation or offer. A project begins only when the relevant parties agree a written scope, fees and other material terms.
3. StorySolve’s role
StorySolve helps clarify project needs and may identify or introduce independent creative and production specialists. Unless a written project agreement says otherwise, an introduction does not make StorySolve the employer, agent, partner or guarantor of an independent supplier.
4. Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with its operation, submit malicious code, impersonate another person, infringe rights, or use the contact form for spam, unlawful content or abusive communications.
5. Enquiries and submitted material
You are responsible for ensuring that information you submit is accurate and that you are entitled to share it. Do not send highly sensitive, unlawful or third-party confidential material unless StorySolve has expressly agreed an appropriate secure method.
6. Intellectual property
The website’s design, copy, graphics, branding and other content are owned by StorySolve or used with permission and are protected by intellectual-property law. You may view and use the site for legitimate business evaluation. You may not reproduce, publish, sell, scrape or exploit substantial parts of it without prior written permission.
7. Third-party services and links
The website may rely on or link to third-party services. StorySolve is not responsible for third-party websites, availability, terms or privacy practices. References to collaborators, platforms or providers do not amount to a warranty or endorsement beyond the context stated.
8. Availability and changes
We aim to keep the website accurate and available but do not promise uninterrupted or error-free access. We may update, suspend or remove content or functionality where reasonably necessary.
9. Liability
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to that, StorySolve is not liable for losses caused by reliance on general website content, temporary unavailability, or third-party services where such losses were not reasonably foreseeable or are excluded by law. Project-specific liability is governed by the relevant written agreement.
10. Privacy and cookies
Use of personal data and browser storage is explained in the privacy policy and cookie policy.
11. Governing law
These terms are governed by Scots law. The Scottish courts have non-exclusive jurisdiction, except where applicable consumer law gives you the right to bring proceedings elsewhere.
12. Changes and contact
We may update these terms when the website or service model changes. The revision date appears at the top. Questions can be sent through the contact form.